Got Questions? We’ve Got Answers!
At JSH, we understand that choosing the right safe can feel like a big decision.
That’s why we’ve compiled the most common questions our customers ask, along with clear, straightforward answers to guide you.
Whether you’re looking for tips, technical details, or advice, you’re in the right place.
Click on the question below to get started!
A safe provides peace of mind by protecting valuables, important documents, and personal items from theft, fire, and unauthorized access. At JSH, our safes are designed with state-of-the-art security features to suit homes and businesses alike. Explore our collection here.
Start by identifying what you need to store (documents, jewelry, firearms, etc.), the level of security you require, and the size. Check out our Safe Buying Guide for detailed assistance.
No, not all safes are fireproof. Fireproof safes are designed to withstand high temperatures for a specific duration, protecting contents like documents and digital media. Our safes comply with international fire-resistance standards—learn more here.
The duration depends on the safe’s rating. For example, our fireproof safes can endure temperatures up to 927°C for 1–2 hours. Visit the product page for specific ratings.
Features like reinforced steel, multiple locking mechanisms, and compliance with C1, C2, or C3 certifications make a safe burglary-resistant. Browse our certified safes for detailed specifications.
Our safes are engineered to resist tampering and forced entry. However, no safe is 100% invincible. It’s crucial to combine a quality safe with other security measures.
Insurance-rated safes meet specific security standards required by insurance companies. They’re heavier (50kg+) and offer advanced protection against theft and fire. Check our insurance-compliant safes for details.
For larger or built-in safes, we recommend professional installation to ensure maximum security. Contact our installation team for assistance.
Regularly clean the exterior, lubricate mechanical locks, and test the locking mechanism. Refer to our safe maintenance guide for detailed instructions.
All our safes come with a 5-year warranty covering manufacturing defects. For more information, read our warranty policy.